See Something That Needs Fixing?Report It. Track It. Fix It.
Report local issues, track progress openly, and help improve your community — together with local government.
Responsive communities start with visible action.
Pothole · Block 8
Khama Cres · 12m ago
Everyday Issues. Real Impact.
Cracked roads, leaking pipes, dark streets — common starting points. You can report anything that affects daily life in your area.
Potholes
Damaged roads, cracked surfaces, hazards.
Water leaks
Bursts, leaks, water wastage.
Waste collection
Missed pickups, illegal dumping, overflows.
Streetlights
Dark streets, faulty bulbs, exposed wiring.
Don't see what you need?
Civico is built for anything that affects your area — from a missed bin to a downed sign.
Track Every Report From Start to Resolution.
No more black holes. Civico shows you exactly where every report stands, who's working on it, and when it should be done — the way you'd track a package or a ride.
Status updates in real time
From acknowledged to assigned to resolved — see it move.
Crew assignments & routing
Know which department owns the work and when they take it on.
Estimated resolution times
Civico learns from past response patterns to set realistic ETAs.
Proof of resolution
A timestamp, a crew name, a closing photo. Every time.
Pothole · Block 8
Khama Crescent, Gaborone
ETA
Today, by 18:00
Roads Maintenance · Team B
Reported
Today · 09:14
Acknowledged
Today · 11:02
Assigned
Roads dept · 11:34
In progress
Crew dispatched · ETA 4h
Resolved
Awaiting
Resolution You Can See.
Action — not promises. Every closed report carries a timestamp, a crew name, and proof on the ground. Responsiveness becomes something your community can see, and count on.
Before / After
Pothole · Khama Crescent
Avg resolution time
4.2 days
Resolution rate
92%
Issues fixed
2,431
Recently resolved
View moreBurst water main on 2nd Avenue
Tlokweng · resolved in 11 hours
Water Utilities
Streetlight cluster restored
Phakalane · resolved in 3 days
Public Lighting
Drainage clearance after storm
Mogoditshane · resolved in 2 days
Drainage Ops
A Community That Listens Back.
Civico isn't only about fixing what's broken. It's also where residents weigh in on what their area prioritises, vote on local proposals, and help shape the work that matters.
Ward-level polls
Quick votes on what your area should focus on next.
Public consultations
Open threads on local-government proposals before they land.
Participatory budgets
See where the money goes — and weigh in on it.
What should we prioritise first?
- Streetlights on Khama Cres52% · 184
- Pothole repair on Mall Rd34% · 121
- Waste bins near the schools14% · 49
Help shape Civico from day one.
We're building Civico together with residents, local governments, developers, and community partners. Tell us who you are, and we'll bring you in early.
- Try features before launch
- Shape what we build next
- Help your community first